The Change Order Went To The Field As A Text Message
The estimate lives in a spreadsheet, the permit packet in a folder, and the crew's instructions in the group chat. When the owner approves a change, somebody retypes it into all three, and the invoice reflects whichever version somebody remembers. Construction counts 9,077 employer establishments across the metro, and every retyped change order is a chance for the invoice to match a version nobody approved.
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