The Estimate Request Waits For Someone Back At The Office
If a York-area service crew gets a lead while working in the field, the request may sit in email until the office can copy it into a calendar and send a quote. The customer sees silence while the crew thinks the office has it.
A First Move
Walk through one lead from form or phone note to estimate and follow-up. Identify the person who owns the next step, then connect intake and scheduling before adding another sales tool.